October 7, 2022

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Apple released its high-end iPhone 14 Pro and Pro Max on Friday, and some complaints are coming about a bizarre camera flaw.

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Some users of Apple’s new high-end phones, which start at $999 and $1,099 respectively, have reported problems when using third-party camera apps like TikTok, Snapchat and Instagram. Some have experienced the rear camera moving physically, blurring the photos and producing a buzzing or grinding sound.

CNBC could not duplicate the issue, but Apple has acknowledged its existence. “We are aware of the issue and a fix will be issued next week,” an Apple spokesperson told CNBC.

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reddit users And Twitter accounts Posting videos that show blame in action. a youtuber, luke mianuploaded a video to Twitter showing how her iPhone 14 Pro Max camera vibrates when using Snapchat, causing her picture to become blurry. You can also hear the phone’s camera making a loud noise in Miyani’s video.

It’s not clear what causes the problem, but GuardianOne who was quick to report on the bug suggested that it could be related to the phone’s optical image stabilization feature, which is meant to counteract the effects of a shaky camera arm.

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