December 9, 2023

Microsoft co-founder Bill Gates on Tuesday called artificial intelligence (AI) “revolutionary” and said it would need “rules of conduct” as it continues to evolve.

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IN blog post tuesday, Gates touted AI, saying it would change the way people live and how industries and businesses operate. He called its development “as fundamental as the creation of the microprocessor, the personal computer, the Internet and the mobile phone.”

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Three areas in which, according to Gates, AI can provide significant benefits include productivity, healthcare and education. He suggested that this could improve efficiency and provide various forms of assistance in these areas.

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Specifically in health and education, he also said that AI could “help reduce inequality if properly targeted.”

Lately, companies have been developing AI or adding features to their products that use it, which Gates noted in a blog post.

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One field of AI — generative AI — has made headlines in recent months due to the attention given to ChatGPT, a chatbot created by OpenAI that can answer user questions and create other content on a wide range of topics. OpenAI is supported by Microsoft.

Google has started launching its own Bard AI.

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Some companies that are incorporating AI into their features include Salesforce making ChatGPT available to Slack, Spotify introducing AI DJ, and Snap adding My AI. Meta Platforms CEO Mark Zuckerberg also recently formed an AI-focused team that he says is dedicated to “creating creative and expressive tools” in the short term and “developing AI characters that can help people in a variety of ways” in the long term.

While Gates praised AI, the Microsoft co-founder also acknowledged the concerns and shortcomings of AI that some have pointed out as “understandable and valid”.

According to the blog post, some of the problems with the AI ​​he noted included that they were sometimes inaccurate, experienced so-called “hallucinations” and couldn’t capture context correctly. Gates said the technical issues can and will be resolved.

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Gates suggested that governments and private companies work together to “limit the risks” of people potentially using AI for bad purposes.

Bill Gates smiles thoughtfully

In his blog, Gates called for “rules of the road” to be established so that “any disadvantages of artificial intelligence are far outweighed by its benefits” and “everyone can enjoy” them no matter the circumstances. Governments and charities, he said earlier in his post, will play an important role in this.

The “AI age,” Gates concluded, “is filled with opportunities and responsibilities.”

Joe Toppe contributed to this report.