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Recalling an email in Outlook can be a useful feature, but there are some requirements that must be met for the recall to be successful. Here are the main requirements you should keep in mind:
You and the recipient must be using Microsoft Exchange email accounts within the same organization.
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Recalling an email in Outlook only works if both you and the recipient are using Microsoft Exchange accounts within the same organization. If you’re sending the email to someone outside of your organization, or if they’re using a different email service, the recall feature won’t work.
Email should not be opened or read by the recipient.
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If the recipient has already opened or read the email, the recall feature will not be successful. This is because the email has already been delivered to their inbox, and they may have acted on it.
The recipient must be logged into their email account.
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For the recall to be successful, the recipient must be logged into their email account at the time you try to recall the message. If they are not logged in, the email will be delivered to their inbox as usual.
Recall facility should be enabled on the accounts of both the sender and the recipient.
In some cases, the recall feature may be disabled by default. Before attempting to recall an email, make sure the feature is enabled for both the sender’s and the recipient’s accounts.
The email may not have been moved from the inbox.
The recall feature won’t work if the recipient has already moved the email from their inbox to another folder. This is because the email has already been delivered and the recipient has acted on it.
By keeping these requirements in mind, you can increase your chances of a successful email recall in Outlook. However, it is important to note that even if all these requirements are met, the recall feature is not guaranteed to always work. It’s always a good idea to double-check your emails before sending them to avoid the need to call back in the first place.
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